New and Unused Returns
We will gladly accept any returns within 90 days of purchase of any products that are unused and stocked in our warehouse. All returns must be new and unused in the original packaging in order to receive a full refund. Returns within a year of purchase which are new and unused in original packaging outside of the 90 days are eligible for a return for store credit. All non-stock items that are returned are subject to up to a 25% restocking fee.
If your product arrives damaged, please contact our Customer Service Department to assist with a solution. We will gladly look into the best way to help resolve the issue and replace your damaged parts.
All items in this catalog or sold by Sportscarboutique are warranted to be free from defects from the manufacturers material, and workmanship prior to installation. Any alteration, race, improper use or improper installation will void this warranty. Warranty is limited, at our option, to the replacement, repair, or credit of the defective merchandise. The determination of all warranty claims will be at the sole discretion of Pelican Parts. Warranty does not cover any direct or indirect costs, such as labor or damages, arising from the use of our products or parts.
All competition and racing parts are sold "AS IS" without any expressed warranty whatsoever and are non-returnable unless these items are authorized for return 48 hours after delivery and are returned in new, unused and sellable condition (see returns). Implied warranties, including warranties of merchantability or fitness for a particular purpose are excluded. The entire risk as to quality and performance of such parts is with the buyer. Should such parts prove defective following their purchases, the buyer, and not the manufacturer, distributor, or retailer, assumes the entire cost of necessary servicing or repair.
Sportscarboutique is not responsible for damages resulting either directly or indirectly. The car/truck manufacturer's names are used for descriptive purposes only and in no way does Sportscarboutique imply or lend a direct connection between Sportscarboutique, its products, and said auto manufacturer.
Custom or special orders (Such as custom: floor mats, car covers, carpet kits etc.)
We reserve the right to charge a restocking fee of up to 25% of the order for orders that meet the return criteria and are returned after 30 days but not to exceed 90 days. Returns that fall outside of the above listed criteria will be decided upon on a case-by-case basis.
You must notify us prior to returning any items - all unauthorized / un-notified returns will be refused and sent back. Items incorrectly shipped to SportscarBoutique will be refused & returned. Items not purchased from SportscarBoutique will not be accepted.
If we ship your order to you and it is undeliverable or refused by the recipient, then it will be returned to us for processing. Refused orders are costly in that they need to be picked, packed and shipped. SportscarBoutique incurs the costs for shipping both to you and for the return to us. Upon return of your order to us, we will issue credit to you for the returned parts less the outbound and incoming shipping costs and a nominal restocking fee.
Our shipping & receiving department does not accept packages without return authorization number. Please include a copy of your invoice with the returned package and make sure you insure and ship it to:
31 Torbarrie Rd,
North York, ON M3L 1G5Our shipping & receiving department does not accept packages without return authorization number.